In-flight Hospitality Ambassador Position in Scottsdale | Hiring
Role Based in Scottsdale
Role in Scottsdale: In-flight Hospitality Ambassador Company: Hawaiian Airlines Worksite: Scottsdale, AZ Experience: Entry-Level (Training in Scottsdale).
Compensation: $28-$35/Hour (approx. $65.5k/Year) Benefits: This role offers a competitive benefits package. Stable workload with modern tooling and processes.
Position Scope
Core objectives involve your professional skills in Aviation.
- This Scottsdale-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Hawaiian Airlines team in Scottsdale, AZ is growing.
- Benefit from working in Scottsdale, a key hub for the Aviation industry.
Share the Aloha Spirit with the World
About Hawaiian Airlines
At Hawaiian Airlines, we don't just fly passengers; we welcome them into our home. We are the premier carrier of the Pacific, rooted in the values of "Mea Ho'okipa" (I am host). When you accept one of our flight attendant jobs, you become a cultural ambassador, tasked with bringing the warmth, grace, and rich heritage of the islands to every traveler before they even touch the ground. If you seek aviation jobs defined by authentic hospitality and wide-body international flying, this is your calling.
Job Summary
As an In-Flight Hospitality Ambassador, you will operate on our fleet of Airbus A330 and Boeing 787 wide-body aircraft, flying long-haul routes across the Pacific, the US Mainland, and Asia. You will provide a premium, culturally immersive service experience. This role requires immense grace, deep respect for diverse cultures, and the rigorous safety discipline required for extended over-water operations (ETOPS).
Key Responsibilities
- Mea Ho'okipa Service: Deliver our signature island-inspired meal and beverage services. Introduce passengers to local flavors and provide an atmosphere of genuine island hospitality.
- Over-Water Safety Command: Master ETOPS (Extended-range Twin-engine Operations Performance Standards) safety protocols. You must be expertly trained in the deployment of life rafts, ditching procedures, and oceanic survival tactics.
- Cultural Ambassadorship: Treat every passenger as an honored guest. Resolve long-haul travel fatigue with empathy, proactively offering comfort amenities and assistance.
- Premium Cabin Excellence: Execute multi-course, fine-dining services in our First Class cabins, requiring a sophisticated understanding of culinary presentation and wine pairings.
Benefits & Lifestyle
- Global Pacific Network: Enjoy layovers in premier destinations across Japan, South Korea, Australia, and the US Mainland.
- Travel the Islands: Incredible inter-island and global standby travel benefits.
- Comprehensive Rewards: Highly competitive compensation, union-backed stability, and excellent healthcare benefits.
Requirements
- Must be 21+ years of age with a High School diploma or GED.
- Ability to pass a rigorous over-water safety and ditching training program (includes swimming and raft boarding assessments).
- A profound understanding of, or willingness to learn and embody, island culture and hospitality standards.
Frequently Asked Questions
How much does the In-flight Hospitality Ambassador Position in Scottsdale | Hiring position pay at Hawaiian Airlines?
This In-flight Hospitality Ambassador Position in Scottsdale | Hiring role offers $28 - $35. Actual pay varies by airline, base, seniority, and shift; airline roles may also include per diem and flight-hour pay.
Where is this In-flight Hospitality Ambassador Position in Scottsdale | Hiring job based?
Flight and cabin crew are assigned to a crew base at a specific airport. This opening is tied to Scottsdale, AZ — check the listing for the exact base, since you may need to live within commuting distance or relocate.
Do you get free or discounted flights with this job?
Most airline positions include flight travel privileges — free or heavily discounted standby travel for you and eligible family members, plus reciprocal discounts on many other airlines. Benefits and eligibility vary by airline and grow with seniority.
What are the requirements to become a flight attendant?
Typical requirements include being 18 to 21 or older, a high school diploma or GED, the ability to reach a set height (often around 6'2" to 6'3"), a valid passport, and passing a background check, drug screening, and medical/reach assessment. Some airlines add a swim test. You should be customer-focused and willing to relocate to or commute to your assigned base.
Is flight attendant training paid, and how long is it?
Hawaiian Airlines provides initial training that typically runs about 3 to 8 weeks at a training center, covering safety, emergency procedures, first aid, and service. Training is usually paid or stipend-supported, and you must pass it to be placed on the line at your base.
What is the flight attendant schedule and reserve system like?
Schedules are awarded by seniority through monthly bidding. New hires usually start on 'reserve' (on-call), and the job includes early mornings, nights, weekends, holidays, and overnights away from base with per diem. Flexibility is essential, especially in your first year.
