Ticketing & Check-In Specialist
Your Next Part-Time Step in Federal Way
Position: Ticketing & Check-in Specialist (Part-Time, based in Federal Way) Employer: Delta Air Lines (Hiring for part-time roles in Federal Way) Location: Federal Way, WA Experience: Entry-level friendly, with training in Federal Way.
Part-Time Salary: $21-$27/Hour (approx. $28.7k/Year) Benefits: Eligible part-time team members may receive select benefits. A supportive local team and part-time friendly culture in Federal Way.
Day-to-Day
Apply your your professional skills skills in a flexible part-time role at our Federal Way location.
- This part-time role in Federal Way is an excellent opportunity for professionals skilled in relevant skills.
- Our Delta Air Lines part-time team in Federal Way, WA is growing.
- Benefit from working part-time in Federal Way, a key hub for the Aviation industry.
Begin Every Journey with a Smile
The Delta Air Lines Experience
For many travelers, the journey begins the moment they step into the airport departures hall. At Delta Air Lines, we rely on our Ticketing & Check-In Specialists to set a positive, welcoming tone for the entire trip. If you possess an incredible aptitude for hospitality and a sharp eye for detail, this is a premier opportunity among customer service jobs. You will be the crucial first point of contact in a vibrant, bustling terminal, making this one of the most visible aviation jobs available.
Job Summary
As a Check-In Specialist, your primary objective is to facilitate a seamless, stress-free arrival process for our guests. Stationed at the main ticketing counters and kiosk zones, you will assist passengers with itinerary modifications, baggage processing, and international documentation verification. This on-site airport job requires a high level of technical proficiency to navigate airline reservation systems, paired with the emotional intelligence to assist anxious or rushed travelers with grace.
Core Responsibilities
- Reservation Management: Utilize Delta’s proprietary ticketing software to issue boarding passes, process upgrades, collect ancillary fees, and rebook flights.
- Baggage Intake: Accurately weigh, tag, and dispatch checked luggage onto the conveyor systems, ensuring compliance with domestic and international baggage allowances.
- International Compliance: Diligently verify passports, visas, and health documentation to ensure passengers meet all entry requirements for their destination countries, preventing costly regulatory fines.
- Special Assistance: Provide dedicated, empathetic support for unaccompanied minors, travelers requiring wheelchair assistance, and passengers traveling with pets or oversized sporting equipment.
- Kiosk Navigation: Actively roam the lobby floor to assist self-service customers, troubleshooting kiosk errors and expediting the check-in flow during peak departure banks.
Your Delta Rewards
A career in the airline industry offers benefits that go far beyond a paycheck:
- Standby Flight Privileges: Fly across our massive global network on your days off.
- Career Progression: Delta actively promotes from within, offering clear pathways from the ticket counter to corporate or operational leadership roles.
- Total Wellness: Industry-leading health insurance, mental health resources, and a dominant 401(k) retirement plan.
Requirements
- Must be at least 18 years old.
- Previous customer service or retail experience is highly valued.
- Must possess the physical capability to repeatedly lift and maneuver luggage weighing up to 50-70 pounds.
- Ability to thrive in a 100% on-site, public-facing environment.
Frequently Asked Questions
How much does the Ticketing & Check position pay at Delta Air Lines?
This Ticketing & Check role offers $21 - $27. Actual pay varies by airline, base, seniority, and shift; airline roles may also include per diem and flight-hour pay.
Where is this Ticketing & Check job located?
This position is based at or near Federal Way, WA. Check the job details for the exact airport, terminal, or facility within Federal Way.
Do you get free or discounted flights with this job?
Most airline positions include flight travel privileges — free or heavily discounted standby travel for you and eligible family members, plus reciprocal discounts on many other airlines. Benefits and eligibility vary by airline and grow with seniority.
Do I need experience to apply for this Ticketing & Check job?
Many airport and airline roles like this are open to entry-level applicants, and Delta Air Lines provides paid training. Strong customer service, reliability, and the ability to pass a background check matter most. Technical roles (pilot, mechanic) do require specific certificates.
What benefits does Delta Air Lines offer for this position?
Benefits typically include medical, dental, and vision coverage, a 401(k), and paid time off for full-time roles — plus flight travel privileges for airline-employed staff. Eligibility can depend on full- vs. part-time status; confirm details with Delta Air Lines.
What does a Ticketing & Check do day to day?
Gate and passenger service agents check in passengers, tag bags, manage boarding and seat assignments, handle rebookings and upgrades, make announcements, and help keep flights on time. It's a fast-paced, customer-facing role with a lot of standing and computer work.
